Ordering Information

  • Shipping Options & Charges
  • Methods of Payment
  • Order Confirmation
  • Order Information
  • Sales Tax

Most in-stock items will arrive on your doorstep 3-6 business days after receipt of your order.

Exceptions & Special Instructions

Free Standard Shipping is not valid on international orders. For delivery to international addresses, please visit our International Shopping page.


  • Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.
  • Expedited orders shipping to Alaska and Hawaii require an additional day to deliver.
  • Rural domestic addresses require one or more additional days to deliver.

Methods of Payment

We Accept the Following:

Credit Cards:
All major credit cards including, Visa, MasterCard, JCB, American Express and Discover Network.

At this time we cannot accept cash, CODs, checks, money orders, or gift certificates for online purchases.

Order Confirmation

After you make a purchase, you will receive an e-mail confirmation containing your order number within a few hours.

You may review the status of your order by viewing Order Status. As a registered customer, you will also be able to review the Order History for all your online orders.

Order Information

You can always get to your order information from the bottom of every page and from within Your Account.

Check Your Order Status
We'll show you the status of your order and your order details. You can see what you bought, when you bought it and for whom you bought it in Order Status.

Review Your Order History
Review all of the orders you've placed at Nordstrom.com. Click on an order number to check the status or see details of any order in Order History.